Shipping policy
This policy applies to merchandise purchased from 4M Racing LLC.
Processing and delivery
Please allow about 2 business days for processing before dispatch, excluding weekends and federal holidays.
Standard shipping transit is estimated at 3–5 business days after dispatch. Transit times vary by shipping method. Carrier delivery dates are estimates and are not guaranteed.
Processing may take longer during product launches, promotional events, holidays, high-volume periods, and preorder or made-to-order sales. Any different processing estimate shown on the product page applies to that item. We will communicate delays and provide any options required by applicable law.
Rates and destinations
Available shipping destinations, methods and charges are displayed at checkout. Rates may depend on the delivery address, products, package size and weight, carrier, and applicable promotions.
We currently ship to destinations offered during checkout.
Tracking
When tracking is available, tracking information is sent using the contact information provided at checkout. Tracking may take time to update after a shipping label is created.
Address accuracy
Customers are responsible for providing a complete and accurate shipping address.
Contact info@4mracing.com immediately if a correction is needed. We cannot guarantee an address can be changed after an order is submitted.
Customers may be responsible for additional costs resulting from incorrect or incomplete addresses, refused or unclaimed packages, or reshipment requests.
Delivered, missing or stolen packages
If tracking shows delivery but you cannot locate the package:
- Confirm the shipping address on your order.
- Check with household members and neighbors.
- Check entrances and package delivery areas.
- Contact the shipping carrier.
- Contact info@4mracing.com.
We will review available tracking and shipment information. Replacements or store credit are not guaranteed and may be issued at our discretion, subject to applicable law.
Lost or damaged shipments
Report a package believed to be lost, or shipping damage, to info@4mracing.com. Include your order number, tracking number, a description of the issue, and relevant photographs.
For damaged, defective or incorrect merchandise, submit your claim within 3 calendar days after confirmed delivery as described in our Return and Refund Policy. Retain damaged merchandise and packaging until the claim is resolved. These reporting requirements do not limit rights or remedies that cannot legally be waived.
Preorders
Products identified as preorders may have longer fulfillment times. Review the product page for the applicable estimate and payment terms.
Orders containing both preorder and in-stock merchandise may ship together when the preorder merchandise becomes available.
Shipping delays
Weather, carrier interruptions, holidays and other events may delay delivery.
We will comply with applicable requirements for delayed or unshipped merchandise. When required, customers will be offered the opportunity to consent to a delay or cancel affected unshipped merchandise and receive the legally required refund.
Giveaway entries
Shipping delays do not independently create additional giveaway entries.
Entries associated with orders are governed by the applicable Official Rules. Cancelled, returned, disputed or charged-back orders may have associated entries voided in accordance with those rules.
Contact
4M Racing LLC
Email: info@4mracing.com
Mailing address: PO Box 28, La Porte, TX 77572
This is our mailing address. It does not identify our physical fulfillment location or authorize merchandise returns. Contact us for return authorization and instructions.